How to Order Custom Screen Printing & Embroidery
Ordering customized garments from bastrop custom t-shirts is a snap! Have another question? You can visit our Online Help for answers to common questions or contact us using one of the methods outlined below.
Design Online
You can use our quick and easy online design tool to place your order. Simple select your apparel from our online catalog
Send us an email and let us know what you need. If you have a quote number from our online system, please reference it in your e-mail.
Phone
You can place your order by calling or texting 512-229-5222 . Our friendly customer service representatives are happy to assist you.
In Person
Stop into our showroom 199 US 290 East Elgin, Texas 78621 . Our showroom is open from Monday through Friday
8AM to 6PM CST.
Crisp, clean t-shirt printing without setup fees or hidden costs, delivered on time! Get a quote
frequently asked question
Ink colors may vary depending on computers & monitors. The colors will be close, possibly varying by a shade or tint of a color.
Yes, we do provide sample garments. We ask that you pay for the items price plus $5 per item for shipping.
Yes, we have 12-piece minimum order for SCREENED PRINTED items. However,
there is NO MINIMUM for HEAT PRESSED items.
Order processing is 10 business days for production after you have approved final artwork. Your order will ship on the next business day. Delivery time varies depending on your location. Most customers receive their orders within 14 business days from final art approval.
Rock Road Printing requires full payment before your order is processed. We do not print items without your final art approval, so you get to check over everything before its processed.
You can order multiple ways! You can send us an email or use our Custom quote form,or you can place an order through the t shirt designer cart.
Or call 512-229-5222
Nope! You can get multiple colors within the same order as long as the ink colors and design remain the same.Nope! You can get multiple colors within the same order as long as the ink colors and design remain the same.
Yes, white garments are a little bit less expensive, but not by much! If you want a colored garment but are looking to reduce your cost, reduce the number of ink colors instead!
When you upload your art, it is sent to us to view! We take a look at it and email you back with questions or comments. If you have questions, you can include those in the comments section before uploading your artwork.
Vector art built in Corel Draw is the best to send us, but we have a wide range of file types we can use. You can visit our Art Requirement Page for a comprehensive list.
At this time we do not offer this service. We try our best to match inks but can not guarantee an exact match.
We do offer printing only services if customer agrees and signs a
Rocky Road Printing Hold Harmless agreement.
Yes, anytime before final art approval. However, there is a $50.00 cancellation fee & $50.00 restocking fee. Also, There are NO cancellations after we receive final art approval.
Yes. Different shirt colors are ok as long as the ink colors are the same. You must order at least 12 of each shirt color. If we need to change ink colors additional fees will apply.
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